The latest Case Study coming from Dimensional Insight paradoxically focuses on one of their oldest customers. We love how it epitomises the way that Diver can start off in a fairly small project by solving a key pain point, and then goes on to deliver so many other benefits as multiple parts of an organisation gain experience of what it has to offer. In this particular case study we see how complex the sizing and styling of seasonally fashionable footwear and clothing can be, and how Diver reduces the time spent in the planning and analysis of various areas of the business. It is a typical deployment, demonstrating the organic growth within an organisation that we have experienced many times with our customer base.
New Balance Athletic Shoe, Inc. was faced with the cumbersome problem of printing reports from an ERP system that lacked ad hoc capabilities. IS was confronted with an ongoing backlog of requests to produce reports in useful formats. What started out as a fix for an inefficient reporting system quickly evolved into an enterprise-wide BI solution.
Download the PDF which details the full Case Study: New Balance
“People were always needing reports for specific accounts, products, divisions, sales reps, etc. sorted in various ways and then they would have to compare it with other information to figure out what happened,” explains Elaine Ritchie, Director of IS.
A report request could take months to complete and the information required often changed by the time a person received it. Today, managers in every department throughout Massachusetts, Maine, and Canada use Dimensional Insight’s flagship product, Diver Platform™ (Diver), to navigate through data Models to answer their own questions and analyze particular areas of interest.
With the self-sufficient data access and flexibility of Diver, New Balance eliminated one quarter of their printed reports, all special one-time reports, and the entire backlog of new report requests.
About Debbie Lonsdale
Debbie Lonsdale has been working with the Diver Solution as a BI Consultant at Dynamic Business Informatics since 2008. Her previous experience includes computer programming, analytical and technical roles, team management, account management, sales and marketing in a variety of market sectors, including the Travel Industry and Distribution. She combines this experience as an all round ICT professional in the BI sector.