• Home
  • Diver BI Group
    • Diver | BI
    • Customer Commendations
    • Videos
    • Case Studies
    • Documents and Brochures
    • Diver BI Group Privacy Policy
  • Articles
    • News
    • Accolades
    • Blog
    • Ask Anthony
  • The Team
    • Key Experts
    • Members
      • Dynamic Business Informatics
      • Envisage
      • Chartwell IT
      • Cloud-Works Solutions Ltd
      • Data Management Business Insight
      • Manitex
      • Equiniti ICS
      • Pharma IT
      • Pinnula
      • Formell
      • IBI
    • Partners
      • Dimensional Insight US
      • Dimensional Insight EU
      • Dimensional Insight Asia
      • DI Panama
      • ID Technology (Brazil)
      • Infotool (Nordic Countries)
      • BIMAXIS – DI France
      • Vision IT
      • KDE Group (Israel)
      • Zight -Partner for Transport
      • 24/7 Uptime
  • Applications
    • Property
      • Property Prices Portal
    • Supply Chain
      • Retail
      • Distributor
      • Wholesale
      • Manufacturing
      • Produce
      • Beverage Alcohol Suppliers
      • Beverage Alcohol Distributors
      • Autoparts
      • Transport
      • Public Transport
      • DI Program Advisor
    • Healthcare
      • Healthcare
      • DI Surgery Advisor
      • DI Physician Performance Advisor
      • Pharma BI Applications of Diver
    • Finance
      • Finance
      • DI GL Advisor
    • Mobile & SaaS
      • Diver BI SaaS
      • SaaS for Sales Gap Analysis
      • BI designed for Tablet
      • DiveTab – Mobile BI
    • Diversity
      • Travel & Tourism
      • Colleges & Universities
      • Waste Management
      • Parking
      • Telecom Brokerage
      • Economic Trends
      • Maps
      • Smart Meters
      • Carbon Emissions Management
  • Workbench
  • Contact
    • Free Consultation with One of Our Experts
    • Add a New Revenue Stream as a Partner

DiverBIGroup

Business Intelligence Experts

Diver BI Group Blog Blog No 7. The 3 Integrated Steps of Business Intelligence. Step 3: Delivery

Blog No 7. The 3 Integrated Steps of Business Intelligence. Step 3: Delivery

15th April 2014

While preparing for your business intelligence (BI) deployment, you’ve considered how you are going to collect and assemble your data. We’re two-thirds of the way there. Now comes the exciting part: delivery of data to users via reports, dashboards, and ad hoc analysis tools.

When you consider how data will be delivered to users, it’s important to consider their specific needs, which will likely be varied, depending on their roles in your organization.

Security:

A first consideration is information security. You won’t want every user to have access to every piece of data you are collecting. Someone on your warehouse floor won’t need the same information as your CFO. In addition, you need to think about securing data that a user might access remotely.

Device:

You also need to think about your delivery platform. While many users consume data on their PCs, an increasing number of users are using mobile devices. Therefore, you need to think about how they will be viewing data, and what is best for that mode of delivery.

Interface:

What do you want each user to see? How should the data be presented? Presentation can impact how a user understands the data, so it’s important to think about the best interface for specific roles and responsibilities. Will your users be accessing the system remotely?  Do you want them to receive a static report with no ability to interact with or change the presentation of the data? Do you want them to be able to interact with the data by clicking navigation controls and filters? Should they have full ad hoc interactive access to the data so they can dive in, drill down, pivot on different dimensions, and create their own visualizations?

Challenges:

Finally, it’s important to understand your users’ challenges based on their roles and ways of accessing data. Will they need significant training? Is the data organized in a way that allows users to view it logically and gain insight?

You should map out the different types of users based on the issues above and put together a plan for each type. Let’s take a look at the table below to illustrate what we’re talking about.

Types of UsersDisplay TypesChallenges
ExecutivePortalFreedom
Power UserDashboardControl
RemoteAnalyticsTraining
GeneralStatic ReportsConsistency
ExternalAccess
DeveloperCustomization

In this table, we see the different types of users on the left, the different display types in the center, and their challenges on the right. Understanding how users access the system and the challenges for each type of user will enable you to determine the best ways to deliver data.

For example, your executive will likely view data through a portal or dashboard in order to access summarized information. There is typically not a need for static reports and analytics. The data that the executive wants to access must be consistent over time. The look and feel of the data must also be consistent.

For other executives, there are challenges with customization. For example, your CFO needs to view data differently than your CMO does. How will you need to deliver information in the most relevant and intuitive way for each executive?

For your power users who are viewing data from a decision support system (DSS), your challenge lies with freedom: how do you give them the ability to more thoroughly investigate data from whichever angle they’d like to explore it?

When considering remote users who are viewing data through a portal or static reports, it’s important to address challenges related to access, such as ensuring that your data is secure when being viewed outside the firewall.

Training is also important for all users. Even at the most fundamental level, users will need to know how to access the BI tool, what information can be found there, how often it is updated, and how to provide feedback. More advanced users will require deeper training regarding the interface and interactive capabilities.

You’ll see that it’s about mixing and matching these different considerations to balance the needs of your users.

How Dimensional Insight Handles Delivery of Information

We designed The Diver Solution (Diver) to simplify the information delivery process. Diver ensures that users are given timely access to metrics. It delivers data in a format that is meaningful to users’ specific role. It supports role-based access, so different users can be given access to data they are cleared to view. It acts as a reliable, centralized information access point. It uses dashboards, charts, reports and views of key performance indicators (KPIs) to provide a personalized point of information access or retrieval.

Post by: Bernard Seban

About Bernard Seban

Bernard Seban is vice president of channel sales at Dimensional Insight. He is responsible for evaluating and recruiting new ISVs, marketing/channel partners, and VARs. Prior to managing Dimensional Insight’s channel sales, Bernard supervised the company’s technical support group and provided the sales organization with pre-sales technical assistance.

Tags: Assembly, BI implementation, Collection, data delivery, Delivery

Articles

  • News
  • Accolades
  • Blog
  • Ask Anthony
  • Diver | BI
  • Customer Commendations
  • Videos
  • Case Studies
  • Documents and Brochures
  • Diver BI Group Privacy Policy

Dynamic Business Informatics Ltd

Distributors of The Diver Solution & Diver Platform, providing business consultancy services, products and applications derived from the Diver Solution & Diver Platform.
14 Mellifont Avenue
Dun Laoghaire
Co. Dublin

+353 1 2302022

10 Kenyon Street
Nenagh
Co Tipperary

+353 67 43309

Contact Us

We would love to hear from you! Please submit your query and we will get in touch with you shortly.

Email addresses are never sold, rented, or shared. See our Privacy Policy.

  • This field is for validation purposes and should be left unchanged.

Accolades

  • Dimensional Insight Named an Overall Leader by Dresner Advisory Services in 2022 Industry Excellence Awards
  • Dresner Wisdom of Crowds 2022 – Best in Class Results
  • Klas 2022 – A Grades for Dimensional Insight
  • Dimensional Insight Earns Top Marks in 2021 Wisdom of Crowds Business Intelligence Market Study
  • Best in Klas 2021

Copyright © 2023 Diver BI Group · Privacy Policy · website by cubecolour

We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. By clicking “Accept”, you consent to the use of ALL the cookies.
Cookie settingsACCEPT
Privacy & Cookies Policy

Privacy Overview

This website uses cookies to improve your experience while you navigate through the website. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. We also use third-party cookies that help us analyze and understand how you use this website. These cookies will be stored in your browser only with your consent. You also have the option to opt-out of these cookies. But opting out of some of these cookies may have an effect on your browsing experience.


What Are Cookies?


As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or 'break' certain elements of the sites functionality.


For more general information on cookies, please read "What Are Cookies".


How We Use Cookies


We use cookies for a variety of reasons detailed below. Unfortunately in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.


Disabling Cookies


You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of the this site. Therefore it is recommended that you do not disable cookies.


The Cookies We Set




  • Account related cookies


    If you create an account with us then we will use cookies for the management of the signup process and general administration. These cookies will usually be deleted when you log out however in some cases they may remain afterwards to remember your site preferences when logged out.




  • Login related cookies


    We use cookies when you are logged in so that we can remember this fact. This prevents you from having to log in every single time you visit a new page. These cookies are typically removed or cleared when you log out to ensure that you can only access restricted features and areas when logged in.




  • Forms related cookies


    When you submit data to through a form such as those found on contact pages or comment forms cookies may be set to remember your user details for future correspondence.




  • Site preferences cookies


    In order to provide you with a great experience on this site we provide the functionality to set your preferences for how this site runs when you use it. In order to remember your preferences we need to set cookies so that this information can be called whenever you interact with a page is affected by your preferences.




Third Party Cookies


In some special cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.




  • This site uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content.


    For more information on Google Analytics cookies, see the official Google Analytics page.




More Information


Hopefully that has clarified things for you and as was previously mentioned if there is something that you aren't sure whether you need or not it's usually safer to leave cookies enabled in case it does interact with one of the features you use on our site.


However if you are still looking for more information then you can contact us through our contact page

Necessary
Always Enabled
Necessary cookies are absolutely essential for the website to function properly. This category only includes cookies that ensures basic functionalities and security features of the website. These cookies do not store any personal information.
Non-necessary
Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. It is mandatory to procure user consent prior to running these cookies on your website.
SAVE & ACCEPT