If you search for a term that is included in the DI glossary, the glossary term appears with a shaded background at the top of the search results page. Although the full Glossary of DI terms has always been available in the online help systems, it wasn’t obvious to users. Now, the Glossary is accessible from the menu bar at the top of each Help page.More
Ask Anthony
Welcome to our "Ask Anthony" pages. Here we post technical updates and answers to queries of a technical nature that have general relevance.
Have a look at some of the queries already solved in the posts below the form or search for subjects in the search box.
Anthony Wright is one of Diver BI Group's key experts.
He mainly develops Diver applications for multi-site customers. He works with clients in Ireland, the UK and Europe.
You can submit your queries on all technical and administrative aspects of the Diver Solution though our contact form below.
If your query has general relevance Anthony will publish his step-by-step guidelines so that other Diver Users can search for these FAQs.
Ask Anthony
Alphabetized Functions for Integrator
In Workbench Help, the Visual Integrator calc functions information has been reorganized, reformatted, and revised for clarity. The list of alphabetized functions has been reworked, as have the pages for each function category.More
DI Knowledge Forum – Fine Tune Your Skills
Did you know that Dimensional Insight hosts regular webinars to showcase various aspects and features of the Diver Platform? These often show you in great detail how to carry out various techniques that you might not realise are available within the software. DI has accumulated a great library of past sessions which you can access on their website here. You will see the sessions ordered by Topic and more detailed subjects within. More
Where can I learn more about DivePort?
Did you know that there are some great videos to help you find your way around the main features of DivePort?
Just follow the link to view them – they cover enough to get you started or can be used as refresher. The topics covered are listed below and they are added to so revisit from time to time.More
Where can I learn more about ProDiver?
Did you know that there are some great videos to help you find your way around the main features of ProDiver?
Just follow the link to view them – they cover enough to get you started or can be used as refresher. The topics covered are listed below and they are added to so revisit from time to time.More
Where do I Find Diver Online Help?
Our colleagues at Dimensional Insight have been working hard over the years maintaining up-to-date help information about their ever-expanding product functionality. If you ever wondered how best to achieve your goals in one of the Diver Platform Interfaces, or you have a particular problem to solve using our data management and analytics tools, the first place to look is in the comprehensive online help.More
What You Need to Know about Encoding
As my colleague in Dimensional Insight in the Netherlands admits, “…. this topic is pretty geeky, but does it pique your interest to plunge into the esoteric history of digital file encoding? What are each of these options? And, which do you choose? To answer these questions, to understand why different types of encoding are used, and to confidently make the right choices for your data, let’s start at the beginning.”.More
How Do I Calculate a True Average?
During one of our International Diver Developer meetings recently, my colleague Hannes Hellsborn shared this simple yet effective solution for that niggly issue when you try to calculate a true average at any data level above the lowest transaction level, or row level in the data. Hannes works for Infotool Sweden (another Diver Distributor and Member of the Diver BI Group). I’m sure you will find this as useful as we did.More
When do I use Focus, Group and Find?
In all my 9 years of working with Diver products, as a developer, support technician and trainer, the one area of functionality that I notice users seem to confuse themselves over the most is the set of features in ProDiver that allow you to Focus, Group or Find particular subsets of data. More
Using Macros to Save Time in Diveport
Whenever you set about creating a new Diveport or even just a new environment in an existing Diveport, you should take a few moments to set up some macros relating to the colours and fonts you are going to use. This brief but important job will same you lots of time in the long run – especially if you ever want to make changes to colours and fonts across just one environment.More
How do I design a dashboard?
In this post I am simply going to share some links with you to take you to some really useful blog posts written by Dimensional Insight’s in-house designer, Rose Weinberger. Over the next few months she will share various dashboard design tips, which, together will become a design “Look Book”.More
How do I Create a Themed Dashboard?
It’s that time of year again – when you have a lead up to an event or festival like Christmas or Easter. You want to compare your sales performance (or manufacturing, production or any other KPIs) against the same period last year.More