This statement relates to our privacy practices in connection with this website and within our organisation. We are not responsible for the content or privacy practices of other websites or organisations. Any external links to other websites are clearly identifiable as such.
Data Controller Privacy Policy
Identity of Data Controller
The Data Controller of any personal information collected by this website is Dynamic Business Informatics Ltd., 14 Mellifont Avenue, Dun Laoghaire, Co. Dublin Ireland.
General statement
At Diver BI Group protecting your privacy is very important to us. We fully respect your right to privacy, and will not collect any personal information about you on this website without your clear permission.
Any personal information volunteered will be treated with the highest standards of security and confidentiality, strictly in accordance with the Data Protection Acts, 1988 & 2003, and the General Data Protection Regulations (GDPR) 2018.
Diver BI Group does not share your personal information with any third party outside of the members of the Diver BI Group who we may share it with as necessary for support and demo purposes. This is carried out under a Non-Disclosure Agreement. Members are named in the “Members” page of this site https://diverbi.com/the-team/members/
Collection and use of Personal Information
Diver BI Group, as data controller, will keep the information you provide about yourself confidential. The quantity of information that is collected and that personally identifies you is only used by Diver BI Group and its product providers to provide Diver products and services and to fulfil legal and regulatory requirements.
We collect personal information such as your name, email address and telephone number when you complete our online forms requesting further information about our products. We do this so that we can respond to your requests with your consent obtained through the online forms.
We use MailerLite to manage our email marketing subscriber list and to send emails to our subscribers. MailerLite is a third-party provider, which may process your data using industry standard technologies to help us monitor and improve our newsletter.
MailerLite’s privacy policy is available at https://www.mailerlite.com/privacy-policy.
You can unsubscribe from our newsletter by clicking on the unsubscribe link provided at the end of each newsletter.
We also keep your contact information if you are a contracted customer of Diver BI Group (or any of its members) in order to send you information about product upgrades, licenses; training and user group conferences. Under support and maintenance contracts for Diver software we keep personal data such as email addresses and telephone numbers in order to provide you with an adequate support service in the event of software issues. We keep this data also in order to process our accounts and billing in relation to these contracts.
Retention Period for Controlled Data
The retention period for us holding the personal data is determined by the contract between the Diver BI Group and its clients. Whilst under contract the contact information is held to fulfil its obligations for provision of products services and accountancy of those products and services. If the data is obtained via web consent for marketing information it is kept on a mailing list where the subject can at any time ask to be removed by clicking an opt-out on receipt of an email. You can also withdraw consent for marketing use of your data at any time by contacting us at the address below.
Data Processor Privacy Policy
Any personal data provided to us as data processors by clients or by prospective clients to carry out data processing is covered under strict non-disclosure agreements and/or contracts. As data processors of our clients’ data the responsibilities of the data controller relating to consent obtained for the holding of that data lies with the client or prospective client.
Any data that we process on behalf of our clients on their own servers or hardware is controlled by them.
If the data is held on a Diver BI Group server or other Diver BI Group hardware for the purpose of a demonstration of the Diver software, if the prospective client does not convert into a contracted client within an elapsed period of 6 months then any data will be deleted from the said server or hardware unless the said prospective client gives explicit permission to continue to hold that data for continuance of the sales process.
How is your information secured and protected?
We have technologies and procedures in place to protect your personal information once it resides with us. Emails you send us are not necessarily secure when they are transmitted to us. If your communication is sensitive or contains highly confidential information we suggest you encrypt these before sending and provide us with a password by separate communication.
How to Access and Update your information
You have the right of access to the personal data held about you by Diver BI Group by sending a written request to:
Dynamic Business Informatics Ltd., 14 Mellifont Avenue, Dun Laoghaire, Co Dublin Ireland.
If you wish to apply to have personal data we hold rectified, amended or erased, please submit the details via post to:
Dynamic Business Informatics Ltd., 14 Mellifont Avenue, Dun Laoghaire, Co Dublin Ireland and we will assess and respond to your correspondence.
Cookies
A cookie is a simple text file that is stored on your computer, or mobile, device by a website’s server and only that server will be able to retrieve, or read, the contents of that cookie. Each cookie is unique to your web browser. It will usually contain some anonymous information such as a unique identifier and the site name and some digits and numbers.
You can visit the Diver BI Website without revealing any information about yourself, including your email address. In this case, our web servers may collect the name of the domain you used to access the Internet and the website you came from and visit next. This information is used by us to measure the performance of the site and to generate other statistics about visitors to our web site in general. We may also use this data to make the site easier and more convenient to use.
Changes to this statement
Diver BI Group reserves the right to modify this Privacy Statement at any time. If we make any material change, we will update our website to include such changes. We will seek your consent if we want to use your personal information for purposes other than those you have agreed to previously.
By using this website you are accepting the terms of this privacy statement.
Contact Information
If you have any queries, please contact us by email at info@dbinform.com or by post to Dynamic Business Informatics Ltd., 14 Mellifont Avenue, Dun Laoghaire, Co Dublin Ireland.
