Dimensional Insight 2014 Wisdom of Crowds

Boston, Mass. – June 3, 2014 – Dimensional Insight, a developer of business intelligence (BI) solutions, is pleased to announce that it received the highest aggregate score amongst BI vendors in the annual Wisdom of Crowds® Business Intelligence Market Study and customer survey conducted by Dresner Advisory Services, LLC. Dimensional Insight outscored all other vendors in the study. Dimensional Insight announced the results of the Market Study to its customers today at its annual users conference in Boston.

More than 1,200 BI users across the globe responded to an online survey, and the study was open for input to any valid and qualified user with first-hand BI vendor and product experience. A total of 24 vendors were ranked across five segments. Vendors received scores of 1 to 5 for 33 different criteria. These dimensions were then grouped into seven aggregate categories. Dimensional Insight received the top scores of all vendors in five of these categories (value for price paid, quality of technical support, quality and value of consulting services, integrity and whether the vendor is recommended), with a perfect 5.0 score for “recommended.” Dimensional Insight scored among the top 3 for the remaining two aggregate categories.

“At Dimensional Insight, we are focused on helping every customer succeed, which means that we invest heavily in our consulting and customer support,” said Fred Powers, CEO of Dimensional Insight. “These scores demonstrate that the quality of our customer touch-points translates into success, value and satisfaction. As always, we thank our customers for their feedback and participation in this survey.”

The Wisdom of Crowds Business Intelligence Market Study is published every year by Dresner Advisory Services, an independent analyst and advisory firm specializing in business intelligence and related areas. This is the fifth consecutive year that Dimensional Insight has posted strong scores in the survey.

“Survey respondents indicated that ‘better decision making’ is the BI objective that they most strongly identified with,” said Howard Dresner, founder and chief research officer of Dresner Advisory Services. “We congratulate Dimensional Insight on the continued strong showing in our annual survey since its inception in 2010.”

Report, Blogs and Video

To see the detailed vendor rankings, as well as BI deployment insights and best practices from real BI practitioners, you can download a full copy of the report from http://info.dimins.com/Dresner-Wisdom-Of-Crowds-BI-Report.html.

You may also like to read DI’s VP of Marketing explaining her view of the best way to use this independent analyst report to support your information gathering, evaluation and BI solution selection needs.  DI’s Lauren McCollem examines the latest Wisdom of Crowds report and recommends 3 ways to use it when making your BI selection. Read her blog here.

Our own Debbie Lonsdale has also published a blog which examines why the number one business objective has such varying levels of success in BI implementations according to the Dresner results. Read her post here.

For a brief video in which 5 surprising revelations from the report are revealed – go to Youtube.